TERMS AND CONDITION OF ORDER ACTIVATION
1. Order Activation:
The order is activated after receiving payment confirmation from the bank. Unless otherwise specified by Loran, the pre-payment should be made within a maximum of 7 days from the invoice issue date; if not, Loran may cancel the order.
2. End User, End Destination and Special Permission Responsibilities:
Unless otherwise stated, this project may contain items or products or components that are used for military purposes or whose export is restricted or the export of which requires a special permit The customer ( person, company or government agency) is activating an order for Loran, is responsible for all required permits and procedures for the import and or export and or production of these products, if the requested product contains the above-mentioned features.
3. Revision and Configuration Information:
Unless specified in the manufacturer's technical documentation or specifically stated in the customer requirements, Loran's supply responsibility is to supply the latest version of the product manufactured by the manufacturer, depending on the product’s descriptive reference information. Loran is not responsible for stating the revision number or configuration status of the product in the quotation. Product revision and configuration information are an obligation under the customer's responsibility, which the customer must specify in their purchase order.
4. Blacklisted Countries, Companies or Persons:
Loran works in accordance with US federal laws and considers NATO and United Nations sanctions; in this context, Loran does not work directly or indirectly with any country, company, or person considered blacklisted. If a client intends to direct or indirectly supply the products to the countries, companies, or the person described as blacklisted, all responsibilities belong to them. If Loran determines any anti-sanction transactions, the customer's name and all details of the order will be directly shared with the government authorities by Loran.
5. Export Restrictions:
Unless otherwise stated, this project may include Munitions List Items (MLI) or Commerce Controlled List Items (CCLI). MLI/CCLI property is controlled by the U.S. Government and, in many cases, cannot be transferred (exported, sold, or given) to a foreign country, a non-U.S. Citizen/Natioermanent U.S. Resident without a valid State/Commerce Department export authorization. It is the responsibility of you (the purchaser) to determine what the applicable requirements may be and to obtain all necessary authorizations, licenses, or approvals. The use, disposition, export and re-export of the property covered or included in this sale, order or quote is subject to the provisions of law referenced in End-Use Certificate DLA Form 1822, DEC 2001, including, but not limited to, the Arms Export Control Act (22 USC 2751 et seq.); Export Administration Act of 1979 (50 USC App. 2401 et seq.) as contained under Executive Order 12924; International Traffic in Arms Regulations (22 CFR 120 et seq.); Export Administration Regulations (15 CFR 730 et seq.); Foreign Assets Control Regulations (31 CFR 500 et seq.) and the Espionage Act (18 USC 793 et seq.).
UNDER NO CIRCUMSTANCES ARE ANY PARTS, EITHER CIVIL OR MILITARY, TO BE SOLD TO RUSSIA, BELARUS, CUBA, IRAN, NORTH KOREA, SUDAN, SYRIA, VENEZUELA, OR ANY OTHER COUNTRY DEEMED EMBARGOED OR SANCTIONED BY DEFENSE TRADE CONTROLS OR OTHER US GOVERNMENT AGENCY. ANY SUCH SALE IS STRICTLY PROHIBITED, AND THE PROPER U.S. AUTHORITIES WILL BE NOTIFIED. THIS PROJECT MAY CONSIDERED TO HAVE PROPRIETARY INFORMATION, AS IT RELATED TO ANY EXECUTED NDA BY OR WITH LORAN. ANY COMMUNICATIONS BY OR WITH AN EMPLOYEE OF LORAN MAY BE RECORDED FOR QUALITY PURPOSES.
6. Government Represents:
By accepting delivery of this material, you (i.e., the purchaser) hereby represent and warrant that you are not an embassy or any agency or subdivision of a foreign government. If you are an embassy or any agency or subdivision of a foreign government, you must provide to us (i.e., the seller) a copy of the State/Commerce Department export license or license number that allows you to receive and export the material that is the subject of this sale.
7. Legal Investigations:
Regarding your project, if any investigation is initiated by U.S. government agencies, your project will be suspended, and your payment will be held until the process is complete. Depending on the result of the investigation, a payment refund, product delivery, or complete relationship-cutting methods will be applied. Loran has no responsibility for this process.
8. Important Notice for Price Increase and Delivery Delays:
Due to the negative political and health problems experienced around the World beginning in 2020, some suppliers, manufacturers, and OEMs have made unexpected or untimely changes in price and delivery conditions. As Loran, we do not take any liability in this case. If such a situation is encountered before or after the order activation, the customer is informed about the new conditions, the project is continued based on the customer's approval, or a refund is made to the customer.
9. Important Notice for US Government and DLA Projects:
OEMs, main manufacturers, or authorized distributors can bid directly for some DLA or government-supported company projects. For projects where OEM, main manufacturers, or authorized distributors' offers are accepted, if you have received a quotation from Loran, these quotations will be deemed invalid, and Loran may not approve your order. Please consider this situation during your order confirmation. Loran does not accept responsibility for any problems that may occur in the future.
10. Price and Lead Time:
Loran is not a manufacturer. Depending on the manufacturer's production schedule or sub-supplier delivery capability, product delivery may be delayed. The price and delivery time can be updated without prior notice by the manufacturer. Loran does not have any responsibility for this matter. The price and lead time are valid as specified in Loran's order confirmation.
11. Certificate:
All orders are delivered with the Loran Certificate of Conformity (CofC) and/or the Manufacturer's CofC and/or, if applicable, FAA or EASA certificates.
12. Product Conditions and Warranty Period:
Unless otherwise specified, the following warranty periods will be valid for all products Loran supplies.
ü Factory New (FN): 2 years,
ü New Manufactured (NEW): 2 years,
ü New Surplus (NS): 3 Months,
ü Overhauled (OH): 6 Months or 200 hours,
· Serviceable (SV): Out of Scope,
· Repaired (RP): Out of Scope,
· As Is (As Removed - AR): Out of Scope.
13. Nonconformity Claims and Warranty Requests:
Nonconformity claims can be filed for a maximum of 90 days after the Loran package slip is issued. During this period, clients can request nonconformity clarification from Loran. Warranty requests are not evaluated as nonconformity; Loran's warranty policy is valid in the frame of the supplier's warranty terms. Loran's warranty only covers the product supplied by Loran; the warranty does not cover the end item units assembled with the product supplied by Loran.
14. Product Return Request:
The main and prior condition of the product return request is the availability of an approved nonconformity claim about the product. Return of any products requires a Material Authorization Form and a copy of the Loran Sales Invoice. All parts must be returned within 90 days from the date of invoice.
15. Payment Term:
Unless otherwise agreed in writing between Loran and the customer, the payment term is 100% Pre-payment.
16. Delivery Term:
Unless otherwise agreed in writing between Loran and the customer, the delivery term is Ex-Works GA/USA at Loran facility address.
17. Minimum Order Value:
The minimum line order is $50.00, and the "Subject to Prior Sale" policy applies to all Loran quotations.
18. Freight and Shipping Fees:
Loran's quotation does not include any shipping fees, volumetric package fees, or dangerous goods packing fees, which are subject to additional charges or may require extra permissions to transport these packages. You can get detailed information about this from your customs or carrier company.
19. Hazardous Product Restrictions:
All Loran quotations exclude surcharges and handling fees resulting from hazmat shipments. Loran does not have any responsibilities to provide hazmat product notification. Before shipment, the customer will be notified of hazmat packing and freight fees. Depending on customer permission the package will be dispatched, and hazardous material surcharges and handling fees will be invoiced or charged to your freight account.
20. Non-Returnable or Non-Cancelable Products:
Loran is not a manufacturer; therefore, product returns or order cancellations are not accepted under any circumstances for products that are prohibited from being returned or canceled or export license controlled in accordance with the US Government, the main manufacturer, and/or international rule restrictions. Only a credit memo is created for the customer and used for subsequent orders.
21. Order Cancellation and Restocking Fee:
For orders canceled by the customer, at the stage of the product being ready for delivery, if the customer wants to cancel the order or if the customer cannot complete necessary delivery documents (end-user certificate, end-item destination, etc.), a 20% restocking fee is applied. If the product is not ready for delivery and the customer wants to cancel the order, a 15% restocking fee is applied. Loran is not a manufacturer, so the restocking fee application of the manufacturers is only possible with the acceptance of these companies. The manufacturer restocking fee may be applied separately from Loran's restocking fee application.
22. Refund Request:
Loran does not accept refund requests after 30 days from the invoice date unless otherwise agreed in writing between the parties. If the customer wants a refund, the refund varies depending on the approval time of Loran's supplier. Loran does not make any money-back commitments for this period. Refunds are made only to the customer's bank account, deducting the restocking fee. Under no circumstances will a refund be made to an account other than the customer's account, or by hand or check.
LORAN AEROSPACE INVOICE FORM
Form No: 160392
Form Date: 09.06.2022
Form Revision No: 02
Revision Date: 07.04.2024