QUALITY MANUAL -> 7.2. COMPETENCE
Loran takes care to periodically review the required competence for all positions described in the QMS. Loran top management determines the required competencies for our employees, whose work may impact the effectiveness and performance of our QMS. We hire employees with specific knowledge, skills and education that best fit our needs and provide training to fulfill any missing competencies.
To ensure Loran personnel competence, job descriptions that define the qualifications required for each position affecting product quality have been prepared. Loran regularly prepares a personnel performance evaluation for all its personnel, this form is kept quarterly and shared with the relevant personnel to the extent necessary or upon the request of the personnel.
Loran QMS carries out the employee performance reviews based on the "Competency-Based Performance Management Model" (CBPM). Loran Aerospace's CBPM model focuses on assessing and developing employees based on specific competencies or skills deemed essential for success in a particular role or within the company. The CBPM model is a periodic review process of evaluating employee performance is carried out by Loran top management.
Loran company values play a crucial role in shaping this model because they serve as a compass for the company in providing a framework for decision-making and employee interaction. Implementing a CBPM model requires a commitment to ongoing communication, development, and alignment with Loran’s mission and vision.
Loran performance evaluation criteria and minimum requirements are explained in the Performance Evaluation Table. For personnel who fall below the minimum value in any evaluation criteria, Loran arranges in-company training or external training if necessary.
Loran top management evaluates the annual training plans at the January management review meeting and implements them as a management decision. It also arranges internal and external training programs for Loran staff in the following situations:
- According to the performance evaluation results,
- In case of training deficiencies identified because of corrective action,
- Personnel development and performance enhancing training requests requested by personnel
The training programs and certificates attended by all personnel are kept in the ERP system where the person's personal information is located. Any updates to be made in the competence of the job descriptions and the output of the performance evaluations are reviewed during management review meetings.