QUALITY MANUAL -> 0.2. COMMITMENT
I, owner and officer of Loran Aerospace Incorporated, accept the responsibility to our profession and aerospace communities we serve and take full accountability in our mission to advance the state of aerospace science, aviation standards and engineering, technology, and operations. We do hereby commit ourselves to the highest ethical and professional conduct as outlined in the commitment topics below:
- We will hold paramount the safety, health, and welfare of the employees in the performance of their duties.
- We will act as an honest and fair service supplier in all professional interactions.
- We will reject bribery, fraud, and corruption in all their forms and avoid unlawful conduct in professional activities.
- We will properly credit the customers, accept honest and constructive criticism of technical work, and acknowledge and correct errors promptly.
- We will issue statements or present information in an objective and truthful manner, based on customer requirements and aerospace standards.
- We will undertake only the projects which our capabilities authorized and qualified.
- We will receive regular training in every field deemed necessary for continuous development.
- We will criticize ourselves before our customers' criticism, identify our mistakes and deficiencies and take the necessary precautions.
- We will develop and embed a business culture in all our activities that recognizes the importance and value of effective quality management and always acknowledges that customer satisfaction and legal regulations are paramount.
- We will clearly define for all staff their accountabilities and responsibilities for the development and delivery of quality management strategy and performance.
- We will always minimize the risks associated with our quality management to a point that is as low as reasonably practicable/achievable.
- We will actively develop and improve our quality management processes to meet customer satisfaction, legislative and regulatory requirements, and aerospace standards.
- We will ensure that all staff are provided with adequate and appropriate information and training, are competent in aerospace standards, and are only allocated tasks commensurate with their skills.
- We will establish and measure our quality management performance against realistic objectives and/or targets, and we will continually improve our quality management performance.