4.2. Understanding the Needs and Expectations of Interested Parties
Who is the Interested Party?
The companies who buy the products from Loran, or the companies who supply the products to Loran, or any parties which have in a relationship with Loran Aerospace. Information and documents containing interested parties are used by top management to determine the strategic direction of the company. This is defined in the Management Review Meeting and is updated periodically as conditions and situations change.
This requires an understanding of internal and external issues concerning Loran. Loran Aerospace are defined the interested parties in the documents listed below:
- Quotation,
- Proforma Invoice (Invoice),
- Purchase Order,
- End User Statement,
- Inventory-In Voucher,
- Inventory-Out Voucher,
- Package Slip includes CofC,
- Claim and Support requests if applicable,
- Corrective Action if applicable,
- Return Material Authorization if applicable,
- Non-Conformity Form if applicable,