QUALITY MANUAL -> 1. SCOPE
While Loran establishes quality management system, its bases on ISO 9001:2018 quality management system requirements, AS9100 Rev.D aviation, space, and defense industry standards and the OEM requirements, definitions, and notes.
Loran QMS covers the following topics:
- How all managerial and other processes should be within the scope of Loran management and working environment,
- Keeping the processes and all related stages under record, documenting, and ensuring their traceability,
- Risk - Opportunity management,
- Ensuring personnel participation in the company working discipline,
- Customer relations and satisfaction,
- Supplier relations and management,
- Management decisions and management review meetings,
- Company reports to prevent any fault project management processes,
- Process control, reporting and analysis,
- Delivery and post-delivery relations,
- Analysis of internal and external audit processes and results,
- Analysis of management review decisions and results,
- Establishing corrective action against the problems encountered during the operation of the company and examining the root causes of the problems,
- Human resource management and training,
- Customer claims (nonconformity and warranty),