1. INTRODUCTION
1.1. One of the most important quality management legs is the implementation and the aim to establish, maintain, and increase customer satisfaction as well as meet international standards and OEM requirements.
1.2. This manual aims to complete the Loran Aerospace Terms and Conditions of Purchase and Supplier Charter, and the manual has been implemented to establish the control of suppliers' processes and products, which have a potential impact on the conformity of products supplied by Loran Aerospace (LORAN).
1.3. The suppliers of LORAN are responsible for their performance in terms of Quality, Cost, Delivery and commit to:
1.3.1. implement the organization and the necessary means,
1.3.2. guarantee the quality of their products and delivery times,
1.3.3. measure and optimize their quality and logistics performance, both internally and externally,
1.3.4. contribute to joint quality and logistics actions with LORAN.
This supplier involvement is reflected in the application of this manual and its updates.
2. PURPOSE
2.1. The purpose of this manual is to:
2.1.1. define Loran requirements, complementary to international standards and applicable regulations,
2.1.2. flow down the requirements of Loran’s customers,
2.1.3. introduce the process of supplier approval and product/process qualification,
2.1.4. describe methods for monitoring performance throughout the product's life cycle (development and serial).
3. DEFINITIONS AND ACRONYMS
3.1. LORAN: Loran Aerospace Incorporated
3.2. Supplier (Seller or Vendor or Sub-Contractor): business organizations that can provide products or services for LORAN.
3.3. Product: The service or equipment considered or ordered to be purchased by LORAN.
3.4. PO: Purchase Order
3.5. Supplier Code of Conduct (SCC): expresses Loran Aerospace's expectations for our suppliers and mirrors our Quality Management System requirements standards.
3.6. FOD: Foreign Object Damage or Foreign Object Debris
3.7. CofC: Certificate of Conformance
3.8. Mandatory: Minimum requirements for qualification
3.9. Primary Preference: Reason for choosing the supplier as a priority
3.10. Project Management Possession Documents: All types of documents, including traceability, quality control, financial, and CofC, obtained by the supplier while processing a project for LORAN.
3.11. On-Site Acceptance: The product acceptance process is performed at the supplier's place before dispatching.
3.12. QC: Quality Control
3.13. The National Institute of Standards and Technology (NIST): is an agency of the United States Department of Commerce whose mission is to promote American innovation and industrial competitiveness.
3.14. Traceability: The term is a capability to track and document the history, location, and (if exist) usage of the product or the materials from the manufacturing stage to (if exist) the distributors/suppliers and to the current end-user.
3.15. Certificate of Origin (CofO): It is an origin country declaration for the supplied product.
3.16. Certificate of Conformity (CoC/CofC): It is also known as a Certificate of Compliance or Certificate of Conformance and is a document that verifies that a product or service meets required standards or specifications. Loran carries out its policy covering the preparation, preservation, and transmission of CoC documents to the customer in accordance with the AS9163 2022-12 Standard.
3.17. Purchasing Exception: If the product is not available from another company in the market, or the product is "hard to find", or the customer has a special supplier request for the product, Loran carries out the product order subject to the approval of the top management, except for the supplier being an "approved" supplier. These suppliers are classified as "Conditionally Approved" suppliers for Loran. If traceability is unavailable or the documentation is suspected of being falsified, Loran discontinues efforts to procure the part.
3.18. NDT: Nondestructive Test
3.19. DT: Destructive Test
3.20. Configuration is a documented information that covers the technical and physical specifications of the product. These documented specs are open for the distributors and customers, to avoid any fault or mis-ordering process.
3.21. Sweat Effect: During measurement and packing processes that require continuous measurement, handling, and packing. The use of light-cotton gloves, depending on the structure of the product, will prevent the effect of sweat that may occur.
3.22. Sensitive Coated Products: These are products coated with a special process to increase their resistance to external factors such as heat and oil.
4. SUPPLIER TYPES
In the scope of LORAN's business capabilities, the Suppliers are classified into 4 Groups:
4.1. Manufacturer or Distributor,
4.2. Raw Material Supplier,
4.3. External Laboratory,
4.4. State Bodies,
5. NORMATIVE DOCUMENTS
LORAN uses the following documents to prepare this manual.
5.1. AS9100 Rev.D: Quality Management Systems - Requirements for Aviation, Space, and Defense Organizations
5.2. AS9120 Rev.B: Quality Management Systems – Requirements for Aviation, Space, and Defense Distributors
5.3. AS13000 2014: Problem Solving Requirements for Suppliers
5.4. AS9131 Rev.D: Aerospace Series - Quality Management Systems - Nonconformity Data Definition and Documentation
5.5. AS6174 Rev.A: Counterfeit Materiel; Assuring Acquisition of Authentic and Conforming Materiel
5.6. AS6832-2020: Counterfeit Materiel, Assuring Acquisition of Authentic and Conforming Fasteners
5.7. AS9138-2018: Aerospace Series - Quality Management Systems Statistical Product Acceptance Requirements
5.8. AS9146-2017: Foreign Object Damage (FOD) Prevention Program - Requirements for Aviation, Space, and Defense Organizations
5.9. AS6174 Rev.A: Counterfeit Material, Assuring Acquisition of Authentic and Conforming Material
5.10. AS9163-2022: Aerospace Series - Certification of Conformity Requirements
5.11. AS6416-2022: Bolts, Screws, Studs, and Nuts, Definitions for Design, Testing and Procurement
5.12. ARP9134 Rev.A: Supply Chain Risk Management Guideline
5.13. ISO17025-2017: General requirements for the competence of testing and calibration laboratories
5.14. ISO10002-2018: Quality management — Customer satisfaction — Guidelines for complaints handling in organizations
5.15. ISO31000-2018: Risk management — Guidelines
5.16. ISO 10007-2017: Quality Management - Guidelines for Configuration Management
5.17. ASTM D3951-18R23: Standard Practice for Commercial Packaging
5.18. MIL-STD-129-R 2023: Military Marking for Shipments and Storage
5.19. MIL-STD-2073-1: Standard Practice for Military Packaging
5.20. TB-003 Rev.A: Counterfeit Parts and Materials Risk Mitigation
5.21. CMB5A Rev.A: Configuration Management Requirements for Subcontractors/Vendors